Are Hotel Front Desks a Thing of the Past?

De-cluttering is a big business. Successful books like The Life Changing Magic of Tidying Up by Marie Kondo demonstrate the world’s appetite for simplified living, while consultants have popped up all over Australia to help the people get rid of what they don’t need.

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Unlocking Affordable Hotel Stays in Expensive Markets

In recent years, the global hospitality industry has done its part to confirm the adage that necessity is the mother of invention. Shifting tides of taste and technology have re-shaped what people want and expect from a hotel stay.

 

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The Case for Reading MORE About the Hotel Industry (yes more!)

How did hoteliers know about industry trends before the Internet came about? Cyberspace may not have existed in 1970, but there were plenty of trade journals and books to go around. Travel Trade, Travel Week, Travel Digest, Hotel Weekly…. The list goes on. Promotional materials from other hotels were another way to collect valuable information and if all else failed, we could book a room at that hotel and see for ourself what the competition was doing. Of course travel and hotels were also featured in newspapers and reading magazines from Conde Nast made hotels seem magical.

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