April 23, 2019

Business is good in the wellness industry. A 2018 report by the Global Wellness Institute says that more than half (AUD $6 trillion) of all global health expenditures are in wellness these days, and that the industry as a whole comprises 5.3% of global spending.

If thes...

February 20, 2019

Hotels these days have been having a lot of fun tearing down old ideas and putting new ones in their place. There are good reasons for this. The global travel business is surging, competition is fierce, and the rise of Airbnb and the travelling millennial has changed t...

February 13, 2019

As millennial tastes have risen to prominence in the hospitality world, scores of hotels have made overtures to new ways of working. Stagnant lobby areas have been reinvented as vibrant laptop-friendly areas. Crypt-like business centres have been eliminated in favour o...

January 22, 2019

When the New Year confetti is swept up and the rubbish is hauled away, we’re left with keeping the promises we made to ourselves. Some succeed and others don’t, but most of us – for at least a week or two – take the opportunity to think about how we could better arrang...

December 4, 2018

Is the Australian hotel industry ready for what’s coming? The foreseeable future will bring more international tourists and increased tourist spending. In some cities, whilst the number of hotel rooms being developed is thought to be excessive, the rapid development of...

June 13, 2018

Part of the problem with disrupting the hospitality industry (or any industry, for that matter) is that if you are successful, others will emulate. The changes sparked by AirBnb and OTAs like Expedia cannot entirely be patented or trademarked – if they could, an army o...

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