February 26, 2019

Where do you go when you want to meet someone new? A bar, a gym, a singles cruise? How about the sky? A recent survey from HSBC suggests that one in every fifty travellers meets the love of their life on an airplane, and that your odds of making a lasting friendship or...

December 4, 2018

Is the Australian hotel industry ready for what’s coming? The foreseeable future will bring more international tourists and increased tourist spending. In some cities, whilst the number of hotel rooms being developed is thought to be excessive, the rapid development of...

November 20, 2018

“The rules of capitalisation are so unfair to words in the middle of a sentence” said the writer John Green. A novelist like that – or anyone who deals with written language all day long – may indeed grow frustrated with the constraints of punctuation. On the other han...

November 13, 2018

And just like that, “museum hotels” are a part of the hospitality lexicon. Given the recent flurry of experimentation across our industry, this should come as no surprise. At times, it seems like hotel developers are clutching at straws to find the next novel idea.


July 9, 2018

Isn’t it strange that technology designed to bring people together could have the opposite effect? As smartphones and tablets have become more engrained in daily life, prospects for real human interaction feel strangely diminished. Why strike up a conversation – or loo...

June 13, 2018

Part of the problem with disrupting the hospitality industry (or any industry, for that matter) is that if you are successful, others will emulate. The changes sparked by AirBnb and OTAs like Expedia cannot entirely be patented or trademarked – if they could, an army o...

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In a Sea of Hotel Brands, How Will Yours Stand Out?

December 18, 2019

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October 9, 2019

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