October 29, 2019

Part of the reason why hospitality is so exciting these days is the shifting of conceptual boundaries. Hotels have traditionally performed a few different functions – lobby, guest room, business centre, conference hall, kitchen – but in a world where anything can be ma...

October 22, 2019

According to some estimates, the global wellness industry is now worth around AUD $6 trillion – but you probably don’t need a statistic to see that. Juice bars, yoga studios and health-tracking wristbands are everywhere. New types of diets and training emerge everyday...

October 15, 2019

The travel agent’s office is symbol of a different era in the hospitality business. It was the closest thing we had to a web site: You would step inside and look at all the pamphlets with glossy pictures of far-off places. You’d be hearing advice, whether you liked it...

October 9, 2019

To be a great hotel manager, you need an ever-evolving set of people skills. There is, of course, the critical task of leading your employees day-by-day, and fostering a healthy work culture. There are relationships with suppliers, OTAs, and sometimes with consultants....

October 2, 2019

Of all the institutions that became vulnerable with the evolution of digital technology, libraries are one of the most obvious. These were places you could go to find information, whether you wanted to build a flower bed or learn about prehistoric cave drawings. They w...

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In a Sea of Hotel Brands, How Will Yours Stand Out?

December 18, 2019

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October 9, 2019

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