February 6, 2018

Have you ever had the experience of complimenting yourself in front of others? How about the experience of being complimented by someone else? Do the two experiences compare? Of course not. One is worth far more than the other.

For example, we all know that happy guests...

January 16, 2018

In the world of business, trends appear and vanish like so many clouds drifting across the sky. Open plan office spaces are a good example. When millennials entered the workforce – not just as employees, but as visionary leaders of massive tech companies – they turned...

December 12, 2017

Have you noticed all the new brands in the supermarket lately? Words like natural, non-GMO and farm-to-table abound. It almost looks like the old guard has been replaced by modern and ethical food producers.

But if you look closely, you’ll see the names of the old guard...

January 18, 2017

Have you ever checked into a hotel and been let down by the way things have changed since the last time you stayed? You’re not alone. I searched Google for Tripadvisor reviews containing the phrase “not what it used to be” and got 50+ pages of results. People don’t lik...

December 7, 2016

Not so long ago, telephones had chords. And not long before that they had wind up handles with people talking on party lines where several people in the neighbourhood had to share the same number and others could listen in to your call if they wanted to. If you wanted...

June 22, 2016

The blending of news and entertainment—especially in the realm of online journalism – is clearly with us for good. Just visit your favourite news site—Herald Sun, SMH, BBC—and you’ll find stories about travel, dining and lifestyle right alongside the “hard news” of the...

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