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January 2, 2018

One of the most amazing facts about Airbnb is that, despite being more valuable than any hotel chain in the world, it has no physical inventory. The company provides branding, online infrastructure, a booking platform, and a quality control system — but all of its prop...

November 10, 2015

The flat screen TV, when it became widely available around the turn of the millennium, was a godsend to hotel owners and guests. It took away the need for bulky furniture at the foot of the bed, allowing sleek sets to go right on the wall. This effectively made rooms l...

March 11, 2015

Have you heard anyone say, “it’s a small world” lately? The phrase has been around for a long time, but people seem to be saying it more often as the 21st century rolls ahead.

Who can blame us? Even though the earth’s circumference remains a constant 40,075 kilometers,...

February 11, 2015

Hospitality, perhaps more than any other industry, is a balancing act. On one side you have rapidly-changing times. On the other you have timeless standards of service. Each side presents its own set of challenges, yet everything must work together to create a reputabl...

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The Highs and Lows of Social Media for Hotels

December 9, 2019

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October 9, 2019

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