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October 2, 2019

Of all the institutions that became vulnerable with the evolution of digital technology, libraries are one of the most obvious. These were places you could go to find information, whether you wanted to build a flower bed or learn about prehistoric cave drawings. They w...

August 8, 2018

In recent years, the global hospitality industry has done its part to confirm the adage that necessity is the mother of invention. Shifting tides of taste and technology have re-shaped what people want and expect from a hotel stay.

In some cases, this means creatively p...

May 9, 2017

The race for new concepts in hospitality is nowhere near the finish. It’s a constant interplay between professional and accessible, private and social, comfort and economy. It’s not all about the mattress anymore. It’s about delivering the right experience to the peopl...

February 9, 2016

We’ve all seen it: A busy hotel with a quiet restaurant. A little too quiet, in fact. Every time you walk by, the Restaurant Supervisor seems lonely. The tables are uniformly set, but no one is using them. There might be one or two patrons watching sport at the bar, bu...

July 15, 2015

When we think of legendary hoteliers, there’s one name in particular that comes to mind. It has stood the test of time, becoming synonymous with luxurious surroundings and impeccable service. That name is Cesar Ritz.

Ritz’s story is an inspiring one. Born in 1850 to a p...

June 10, 2015

When we look at the world of entrepreneurs, innovators and visionaries, it is rare to see someone who first completed a business degree. Indeed, many came to success from either a sciences background (think Akio Morita, the co-founder of Sony) or no qualifications at a...

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The Highs and Lows of Social Media for Hotels

December 9, 2019

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